GlobalGateway ("we", "us", "our") has been your trusted travel partner since 2014. We respect your privacy and are committed to protecting the personal information you share with us when you enquire about or book our travel, visa, Umrah, study abroad and tour services. This policy explains what we collect, why we collect it and the choices you have.
Information We Collect
When you submit a contact or callback form on our website, we collect the details you provide β typically your name, phone number, email address and your message or enquiry. If you proceed with a booking, we may also collect the information needed to deliver that service, such as passport details and travel preferences, which you share with us directly.
How We Use Your Information
We use your information to respond to your enquiries, prepare quotations, process bookings and visa applications, and keep you updated about the status of services you have requested. We may also contact you about changes that affect your trip, such as schedule updates or document requirements.
Data Sharing
We share your information only with the booking partners needed to deliver the services you request β for example airlines, hotels and visa processing authorities. We share the minimum information required to complete your booking or application. We never sell your personal information to third parties.
Cookies & Analytics
Our website may use cookies and similar technologies to remember your preferences and to understand, in aggregate, how visitors use the site so we can improve it. You can control or disable cookies through your browser settings; the website will remain usable, though some features may not work as smoothly.
Data Retention & Security
We keep your information only for as long as it is needed to handle your enquiry or booking and to meet our legal and accounting obligations, after which it is securely deleted. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.
Your Rights
You may ask us at any time to access the personal information we hold about you, to correct inaccurate details, or to delete your information where we no longer need it to provide a service or meet a legal requirement. You can also ask us to stop contacting you about offers and updates.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. The latest version will always be published on this page with the date of the most recent update shown above.
Contact Us
If you have any questions about this policy or how we handle your information, email us at info@theglobalgateways.com or reach us through our contact page.
Questions? Email us at info@theglobalgateways.com or reach us through our contact page.